Productivity

Know the indicators to measure the commitment of your employees

The commitment of workers in an organization is a strategic factor to achieve success, when the worker is committed to his work is a reflection of that feeling, also shows with actions aligned to the values of the company, motivates his teammates and other departments and shows initiative when it comes to a new project, roles or brainstorming.

Having an analysis of engagement management indicators at hand will allow team leaders and managers to make the right decisions in times of crisis, attending effectively and profitably to all the elements involved. In addition to applying the corresponding corrective measures when decisions were made without any basis in other scenarios.

Which indicators should we take into account? According to Meta4 A Cegid Company, whose objective is to offer technological solutions for the management and development of human capital, indicates the following indicators:

Social order indicators:

• Absenteeism rate: total hours of absence with respect to total hours to be worked. Discard justified hours and focus on those without justification. Pay attention if there is unrest in the work area, friction between team members or lack of motivation.
• Staff turnover rate. Number of departures and hires divided by the number of employees at the beginning of the period. Evaluate when high levels are obtained, among all the meanings, the most common are absence of recognition by the organization, lack of growth and development, even low salary, among others.

Performance indicators:

• Company turnover: If it is growing, it could reflect strong collective performance.
• Employee productivity: When staff is engaged and satisfied, they tend to have growing productivity.
• Customer satisfaction: A satisfied customer recommends or buys again, this could be involved with the attention received by the employee or collaborator.
• Participation rate of employees or workers in the training programs offered by the organization.

It is necessary a continuous evaluation and feedback, an option recommended by Meta4 A Cegid Company is the use of internal questionnaires, to follow up and implement corrective actions in the areas that present alerts. Opinions on the work environment, desires and expectations for job growth, the unit's objective and other topics could be very useful when creating data to evaluate the data obtained.

Additionally, opinions can be requested on job training, evaluation of communication in the company, and even opinions on remuneration.

Remember that all the data collected will allow us to perform an analysis and subsequent evaluation on employee engagement, contributing to human resources management, even adapting company policies to adapt to the new labor reality.

15 de Junio, 2021